fb99 Frequently Asked Questions

Creating an fb99 account takes less than three minutes. Visit fb-99.cc, click the registration link, and fill in your username, email address, mobile number, and preferred currency (BDT). You must be at least 21 years old to register. Once submitted, you will receive a verification message to confirm your mobile number, after which your account is active and ready for your first deposit.

fb99 requires a valid government-issued photo ID for account verification — your Bangladesh National Identity Card (NID) or passport are both accepted. You may also be asked to provide proof of your payment method, such as a screenshot of your registered bKash or Nagad account showing your name and number. Verification is typically completed within 24 hours of document submission.

On the fb99 login page, click "Forgot Password" and enter the email address linked to your account. A password reset link will be sent to that email within a few minutes. Click the link, enter your new password, and confirm it. If you no longer have access to your registered email, contact fb99 customer support at [email protected] with your username and registered mobile number to verify ownership.

No — fb99 strictly enforces a one-account-per-player policy. Each player may hold only one active account at any time. Creating duplicate accounts is a violation of the fb99 Terms and Conditions and may result in permanent closure of all associated accounts and forfeiture of any balances. If you believe a duplicate was created accidentally, contact support immediately to resolve the situation.

To permanently close your fb99 account, email [email protected] with the subject line "Account Closure Request" from your registered email address. Include your username and confirm that you wish to close the account. Any remaining balance will be refunded to your verified payment method before closure. Note that if you are closing for responsible gaming reasons, the fb99 self-exclusion tool may be more appropriate.

To deposit via bKash on fb99, log in to your account, navigate to the Deposit section, and select bKash as your payment method. You will be shown the fb99 bKash merchant number and a unique reference code. Open your bKash app, send the deposit amount to that number using the Send Money or Payment function, and enter the reference code in the transaction note. Deposits are credited to your fb99 account within minutes.

Nagad deposits on fb99 are processed almost instantly — in most cases your account balance is updated within 1 to 5 minutes of completing the transaction. Occasionally, during peak periods such as BPL match days or major tournaments, processing may take up to 15 minutes. If your deposit has not appeared after 30 minutes, take a screenshot of your Nagad transaction confirmation and contact fb99 support with that reference.

The minimum deposit on fb99 is ৳500 BDT across all supported payment methods, including bKash, Nagad, Rocket, and Upay. There is no maximum deposit limit for standard accounts, though high-value deposits may trigger an additional KYC review as part of fb99's standard security procedures. Deposit limits can also be self-imposed via the Responsible Gaming settings in your account.

Log in to your fb99 account, go to the Withdraw section, and select your preferred method — bKash, Nagad, or Rocket. Enter the amount you wish to withdraw and confirm your registered mobile wallet number. Withdrawals are processed within 1 to 4 hours during business hours. Your account must be fully KYC-verified before any withdrawal can be approved, and the withdrawal must be made to the same payment method used for your most recent deposit.

The minimum withdrawal amount on fb99 is ৳1,000 BDT. Withdrawal requests below this threshold will not be processed. There is no withdrawal fee charged by fb99 itself, though your mobile wallet provider (bKash, Nagad, Rocket) may apply standard cash-out charges on their end. For larger withdrawals, fb99 may conduct an additional identity check before releasing funds.

fb99 currently supports deposits and withdrawals via Dutch-Bangla Bank, BRAC Bank, and Islami Bank Bangladesh Limited (IBBL) for players who prefer traditional bank transfer. Bank transfer processing times are typically 1 to 3 business days, which is slower than mobile wallet methods. For the fastest transactions, bKash and Nagad are recommended. Contact fb99 support for the current bank transfer account details before initiating a bank transfer.

To bet on BPL (Bangladesh Premier League) matches on fb99, navigate to the Cricket section from the main menu. Select the BPL competition, choose an upcoming or live match, and browse the available markets — match winner, top batsman, total runs, and more. Select your market, enter your stake in BDT, review the odds, and confirm your bet. fb99 covers all BPL matches plus international fixtures featuring the Bangladesh Tigers.

Yes — fb99 offers live in-play betting on cricket matches, including BPL, IPL, T20 World Cup, and bilateral series featuring Bangladesh. In-play markets update in real time as the match progresses, covering ball-by-ball options such as next over runs, next wicket method, and current run rate. Live betting odds fluctuate rapidly, so place your bets quickly once you have made your decision.

fb99 offers hundreds of slot titles from leading providers including Pragmatic Play, NetEnt, Microgaming, and Spribe. The library spans classic 3-reel fruit machines with a vintage arcade feel, modern 5-reel video slots with bonus rounds and free spins, and high-volatility jackpot slots. Popular titles include Sweet Bonanza, Gates of Olympus, and Buffalo King. All slots are accessible on both desktop and mobile browsers without downloading any app.

Yes — fb99 is fully optimised for mobile play. The platform runs smoothly on Android and iOS smartphones through any modern mobile browser, with no app download required. The mobile interface is touch-friendly, with fast-loading game thumbnails, easy deposit and withdrawal flows, and the same complete game library available on desktop. Bangladeshi players using Grameenphone, Banglalink, Robi, or Airtel data connections can access fb99 without issue.

RTP stands for Return to Player — it is the percentage of all wagered money that a slot game pays back to players over a large number of spins. For example, a slot with 96% RTP returns ৳96 for every ৳100 wagered on average over millions of spins. fb99 displays the RTP for every slot game on the game information page. Higher RTP slots give better theoretical long-term returns, though individual session results will vary due to variance.

fb99 offers a welcome bonus to newly registered and verified players in Bangladesh on their first deposit. The exact bonus percentage and maximum bonus amount are displayed on the Promotions page at the time of your registration and may vary by season — for example, special offers are often available during Eid, IPL season, or BPL. Always read the full bonus terms before claiming, as wagering requirements and eligible games apply.

A wagering requirement (also called a rollover requirement) specifies how many times you must bet your bonus amount before it can be withdrawn as real cash. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place ৳20,000 in total bets using that bonus before withdrawal. fb99 states the wagering requirement clearly on every promotion. Bets on certain low-margin games may contribute less than 100% towards the rollover — check the specific promotion terms.

Yes — fb99 runs free spins promotions regularly, typically tied to new slot game launches or seasonal events. Free spins are credited to specific slot titles designated in the promotion. Winnings from free spins are usually added as bonus funds subject to a wagering requirement before withdrawal. Check the fb99 Promotions page and your account notifications for the latest free spins offers available to your account.

fb99 rewards consistent players through a tiered loyalty programme. As you accumulate play points through real-money bets across cricket, slots, and live casino, you progress through loyalty tiers that unlock benefits including faster withdrawals, higher deposit limits, dedicated account management, and exclusive reload bonuses. VIP players are identified based on activity volume and receive personalised offers. Contact fb99 support for details on your current loyalty status.

fb99 is an offshore-operated online gaming platform that serves the Bangladesh market in English. The platform uses SSL encryption to protect all account data and financial transactions, and applies fair-play certified random number generation (RNG) across all games. fb99 operates under international offshore licensing. Players in Bangladesh are responsible for understanding their local laws regarding online gambling before registering.

fb99 protects all player data using 256-bit SSL encryption on every page of the platform, including account registration, login, deposit, and withdrawal flows. Personal information is stored on secure servers and is never sold to third parties. Payment data — including your bKash or Nagad mobile number — is used only for transaction processing and identity verification. You can review the full data handling policy on the fb99 Privacy Policy page.

The minimum age to register and play on fb99 is 21 years. This is a strict platform-wide policy that applies to all players in Bangladesh without exception. fb99 conducts age verification as part of the KYC process, and any account found to belong to a person under 21 will be immediately closed. Parents and guardians are encouraged to use parental control software to prevent underage access on shared devices.

fb99 offers several self-management tools for players who need a break. You can set a cooling-off period (24 hours, 7 days, or 30 days) from your account's Responsible Gaming settings, which immediately suspends your access without permanently closing your account. For longer breaks, the self-exclusion tool blocks your account for a minimum of 6 months. To activate self-exclusion, email [email protected] with the subject line "Self-Exclusion Request".

fb99 does not charge any platform-side fees for deposits or withdrawals. However, your payment provider — bKash, Nagad, Rocket, or your bank — may apply their own standard transaction charges. For example, bKash charges a small cash-out fee when withdrawing to a personal account. fb99 recommends checking your mobile wallet's current fee schedule before initiating a withdrawal.