fb99 Terms & Conditions — Platform Rules for Bangladesh Players

Introduction and Acceptance

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and fb99 ("the Platform", "we", "us", "our") governing your use of the fb99 online betting and casino platform accessible at https://fb-99.cc and all associated subdomains, mobile interfaces, and applications.

By accessing the fb99 platform, creating an account, making a deposit, or placing any bet or wager, you confirm that you have read these Terms in their entirety, that you fully understand their content, and that you unconditionally agree to be bound by them. If you do not agree to any part of these Terms, you must immediately cease using the platform and close your account.

fb99 is an internationally operated online gaming platform serving the Bangladesh market. The platform is operated in English for English-speaking adult players in Bangladesh. These Terms are written in English and English shall be the governing language for all interpretations and disputes.

Eligibility and Age Verification

To register and use the fb99 platform, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age. fb99 enforces a strict minimum age of 21 and does not permit any person under this age to register, deposit, or place bets under any circumstances.
• You must be accessing the platform from a jurisdiction where online gambling is not explicitly prohibited for your personal use.
• You must not be a current employee, director, agent, contractor, or close family member of any employee or director of fb99 or any of its affiliated or partner companies.
• You must not be self-excluded from any gambling platform or subject to any regulatory exclusion order that would prohibit your participation in online gambling.
• You must be acting on your own behalf and not as an agent, representative, or proxy for any third party.

fb99 reserves the right to request proof of age, proof of identity, and proof of address from any player at any time without prior notice. Acceptable documents include but are not limited to: national identity card (NID), passport, driving licence, and utility bills. Failure to provide satisfactory documentation within the timeframe requested will result in account suspension and, where applicable, the withholding of pending withdrawals until verification is completed.

Account Registration

Each player is permitted to hold one (1) account only on the fb99 platform. Opening or attempting to open more than one account — whether under the same or different names, email addresses, phone numbers, or payment methods — is strictly prohibited and constitutes a serious breach of these Terms.

When registering your fb99 account, you are required to provide accurate, current, and complete information, including but not limited to your full legal name, date of birth, residential address, email address, and mobile phone number. You agree to update your account information promptly if any of these details change.

fb99 reserves the right to refuse registration to any applicant for any reason at its sole discretion, including where the Platform determines that the applicant does not meet the eligibility criteria set out in Section 2 of these Terms.

By registering an account, you confirm that:

• All information provided during registration is truthful and accurate to the best of your knowledge.
• You are registering for your own personal use and not on behalf of any third party.
• You accept full responsibility for all activity conducted through your account.
• You have not previously been excluded from fb99 or had an account closed for breach of these Terms.

Account Security

You are solely responsible for maintaining the confidentiality and security of your fb99 account login credentials, including your username, password, and any two-factor authentication codes. You must not share your login details with any other person under any circumstances.

fb99 strongly recommends that you:

• Use a strong, unique password that is not used for any other online account.
• Enable two-factor authentication where available.
• Log out of your account after each session, particularly when using a shared or public device.
• Contact fb99 support immediately if you suspect that your account has been accessed without your authorisation.

fb99 will never ask you for your password through any communication channel including email, live chat, or telephone. Any communication purporting to be from fb99 that requests your password should be treated as fraudulent and reported to the support team immediately.

fb99 accepts no liability for losses incurred as a result of unauthorised access to your account where such access results from your failure to maintain appropriate security over your credentials. However, if you notify us promptly of suspected unauthorised access and we confirm this through our own investigation, we will take reasonable steps to secure and restore your account.

Deposits and Withdrawals

fb99 supports the following payment methods for players in Bangladesh: bKash, Nagad, Rocket (Dutch-Bangla Bank Mobile Banking), Upay, and bank transfer via Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. Visa and Mastercard may be available subject to your issuing bank's policies.

Deposits: The minimum deposit amount is ৳200. Deposits via bKash, Nagad, Rocket, and Upay are typically processed instantly. Bank transfer deposits may require additional processing time. All deposited funds must originate from a payment method registered in your own name — third-party deposits are not permitted.

Withdrawals: Withdrawals will be processed to the same payment method used for the corresponding deposit wherever possible. The minimum withdrawal amount and any applicable processing fees will be communicated within your account dashboard. Mobile wallet withdrawals (bKash, Nagad, Rocket) are typically completed within 10 minutes of approval. Bank transfer withdrawals may take 1–3 business days depending on the receiving institution.

Verification before withdrawal: fb99 may require identity verification, source-of-funds documentation, or additional checks before processing any withdrawal. This is a standard procedure and is conducted in compliance with the Platform's anti-money laundering (AML) obligations. Withdrawals will not be processed to third-party accounts or payment methods not associated with the account holder.

• Withdrawal requests that are pending processing may be cancelled by the player before approval is granted.
• fb99 reserves the right to delay or refuse a withdrawal if it suspects fraud, money laundering, or a breach of these Terms.
• Currency for all transactions on fb99 is Bangladeshi Taka (BDT / ৳).
• fb99 is not responsible for delays caused by third-party payment processors, banking institutions, or mobile financial service providers.

Bonuses and Promotions

fb99 may offer bonuses, free bets, cashback promotions, reload bonuses, and other promotional incentives to eligible players from time to time. All bonuses are subject to the specific terms communicated at the time of each individual offer, in addition to the general bonus rules set out in this section.

General Bonus Rules:

• Bonuses are available to players who meet the specific eligibility criteria stated for each offer (which may include minimum deposit amounts, specified game categories, or account standing requirements).
• All bonuses are subject to wagering requirements ("playthrough requirements") that must be met before any bonus-derived funds can be withdrawn. The wagering requirement multiplier for each bonus will be stated in the individual promotion terms.
• Bonuses are non-transferable and may not be exchanged for cash directly without meeting wagering requirements.
• Only one bonus may be active on an account at any given time, unless the specific promotion terms explicitly state otherwise.
• fb99 reserves the right to withdraw any bonus offer at any time before it has been claimed.
• If fb99 determines that a player has exploited, abused, or attempted to manipulate any bonus or promotional offer, the Platform reserves the right to void the bonus, cancel any related winnings, and suspend or close the account.
• Bonuses and free bets are intended for genuine recreational play only and must not be used as part of any arbitrage, hedging, or low-risk staking strategy designed to extract value without genuine play intent.

fb99 reserves the right to modify, suspend, or permanently discontinue any bonus or promotional programme at any time without prior notice, provided that any bonuses already credited to player accounts will be honoured under the terms that applied at the time of crediting.

Betting and Gaming Rules

All betting and gaming activity on fb99 is governed by the rules of each individual game or market, as supplied and maintained by the relevant third-party game provider or sportsbook operator. By placing a bet or entering a game, you agree to the rules applicable to that specific product.

Sportsbook and Cricket Betting: Bets placed on cricket markets (including BPL, IPL, T20 World Cup, ICC tournaments, and Bangladesh Tigers matches), football, kabaddi, and other sports are settled in accordance with the official results as declared by the relevant governing body. fb99 reserves the right to void any bet where the result cannot be determined from an official source, where the event is abandoned, or where material irregularities are detected.

Casino and Slot Games: All casino and slot games on fb99 are provided by verified third-party studios including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe. The outcome of all games is determined by the certified random number generator (RNG) of the respective provider. fb99 has no ability to alter game outcomes after a game round has commenced.

• Game results displayed on your screen are final once confirmed by the game server. Technical malfunctions that affect the display but not the server result do not entitle a player to a refund or re-play.
• In the event of a genuine technical fault on the fb99 platform that results in an incorrect game outcome, fb99 will investigate and resolve the issue at its discretion, which may include voiding the affected game round and returning the staked amount.
• fb99 reserves the right to void any bet or game round where it determines that an error in odds, pricing, or game configuration has occurred.
• Maximum win amounts may apply to individual games or bet types. These limits will be communicated within the game interface or the specific game rules provided by the supplier.

Prohibited Activities

The following activities are strictly prohibited on the fb99 platform and constitute a serious breach of these Terms. fb99 actively monitors for all such activities and will take immediate action, including account termination and forfeiture of funds, where any of the following are detected:

• Multi-accounting: Registering, operating, or benefiting from more than one fb99 account.
• Fraudulent deposits: Using stolen, unauthorised, or fraudulently obtained payment methods to fund an account.
• Bonus abuse: Deliberately exploiting bonus offers through low-risk, hedge-betting, or arbitrage strategies that contravene the spirit of promotional play.
• Collusion: Coordinating with other players in live casino or card games to gain an unfair advantage over the house or other players.
• Use of automated tools: Using bots, scripts, artificial intelligence tools, or any automated system to place bets or play games on your behalf.
• Underage use: Allowing or encouraging any person under the age of 21 to access or use your account.
• Money laundering: Using the fb99 platform to process, conceal, or transfer funds derived from illegal activity.
• Chargebacks: Deliberately initiating a chargeback or payment dispute on a valid and authorised transaction.
• Impersonation: Registering an account in another person's name or using another person's identity documents.

Responsible Gaming

fb99 is committed to providing a safe and responsible gaming environment. We recognise that gambling can become problematic for some individuals, and we take our duty of care to all players seriously.

fb99 provides the following responsible gaming tools to all registered players:

• Deposit limits: Players may set daily, weekly, or monthly deposit limits within their account settings. Once set, limits take effect immediately. Increases to existing limits may be subject to a cooling-off period before they become active.
• Session time limits: Players may set limits on the duration of individual gaming sessions.
• Reality check notifications: Periodic alerts that remind players of the time elapsed during a gaming session.
• Cooling-off periods: Players may request a temporary account time-out of between 24 hours and 6 weeks. During a cooling-off period, the account cannot be used for betting or gaming.
• Self-exclusion: Players who wish to stop gambling entirely may request permanent or long-term self-exclusion. Self-exclusion requests are irreversible for the duration of the chosen exclusion period and will be processed within 24 hours of the request being received.

If you believe that gambling is negatively affecting your financial situation, personal relationships, work, or mental health, please contact the fb99 English-language support team immediately at [email protected]. You may also visit the fb99 Responsible Gaming page for further guidance, self-assessment tools, and information about independent support organisations.

fb99 enforces a strict 21+ age policy as a fundamental responsible gaming measure. All registration details are subject to age and identity verification at any point during the account lifecycle.

Intellectual Property

All content available on the fb99 platform, including but not limited to text, graphics, logos, icons, images, audio clips, game interfaces, software code, and the overall design and compilation of the website, is the property of fb99 or its content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the fb99 platform for your own personal, non-commercial purposes only. This licence does not include the right to:

• Reproduce, copy, distribute, or commercially exploit any content from the fb99 platform without prior written authorisation.
• Scrape, crawl, or otherwise extract data from the platform using automated tools.
• Frame or mirror any part of the fb99 platform on any other website or application.
• Reverse engineer, decompile, or disassemble any software underlying the platform.

Any unauthorised use of fb99 intellectual property will constitute an infringement and may result in legal action. The fb99 brand name, logo, and associated trademarks may not be used in any context without explicit written permission from fb99.

Privacy and Data

fb99 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference and is available in full at fb-99.cc/privacy-policy. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

fb99 uses your personal data for the following primary purposes:

• Account registration, identity verification, and customer support.
• Processing deposits, withdrawals, and financial transactions.
• Fraud detection, anti-money laundering compliance, and platform security.
• Communicating promotional offers and platform updates, where you have opted in to receive such communications.
• Responsible gaming monitoring and intervention where necessary to protect player welfare.

fb99 does not sell or rent your personal data to unaffiliated third parties for their own marketing purposes. Data may be shared with payment processors, identity verification services, and regulatory bodies strictly on a need-to-know basis and in accordance with applicable data protection principles.

Limitation of Liability

To the maximum extent permitted by applicable law, fb99 provides the platform on an "as is" and "as available" basis without any warranty, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

fb99 does not warrant that:

• The platform will be uninterrupted, error-free, or free from viruses or other harmful components.
• The results of using the platform will meet your expectations.
• Any specific game or betting market will be available at any given time.

To the fullest extent permitted by law, fb99 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including but not limited to loss of profits, loss of data, loss of goodwill, or any other intangible losses, even if fb99 has been advised of the possibility of such damages.

Nothing in these Terms shall limit fb99's liability for fraud, wilful misconduct, or any liability that cannot be excluded by law.

Amendments to Terms

fb99 reserves the right to modify, update, or replace any part of these Terms at any time. The date of the most recent revision will be displayed at the top of this page. It is your responsibility to review the Terms periodically to stay informed of any changes.

Where changes are material — meaning they significantly affect your rights or obligations as a player — fb99 will make reasonable efforts to notify registered players via email or an in-platform notification prior to the changes taking effect. Your continued use of the fb99 platform following the posting of revised Terms constitutes your acceptance of those changes.

If you do not agree to any revised Terms, you must stop using the platform and may close your account at any time. Any funds in your account at the time of closure, less any applicable bonus balances that have not met wagering requirements, will be processed for withdrawal to your registered payment method.

Suspension and Termination

fb99 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Suspected fraud, money laundering, or other illegal activity.
• Failure to provide satisfactory identity or age verification documents when requested.
• Multi-accounting or use of an account by an unauthorised third party.
• Engagement in any prohibited activity as described in Section 8.
• Threat, harassment, or abusive behaviour directed at fb99 staff or other players.
• Provision of false or misleading information during registration or at any subsequent point.

Where an account is suspended pending investigation, fb99 will aim to complete its review and communicate an outcome within a reasonable timeframe. Where an account is permanently closed due to a breach of these Terms, any funds held in the account may be forfeited in full. Where the Platform determines that the closure is not due to a player breach, the remaining balance will be returned to the player's registered payment method after the completion of any required verification checks.

Players may close their own account at any time by contacting the fb99 English-language support team. Voluntary account closures will be processed within 48 hours of the request being confirmed.

Governing Law and Disputes

These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter, shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which fb99 is registered and operates as an offshore gaming platform.

In the event of a dispute between you and fb99, we encourage you to contact our customer support team in the first instance by email at [email protected]. Our support team will make every reasonable effort to resolve your concern promptly and fairly. The vast majority of player concerns are resolved at this stage without the need for formal escalation.

If a dispute cannot be resolved through direct communication with the support team, the parties agree to attempt resolution through good-faith negotiation before pursuing any formal legal proceedings. fb99's decision on all game outcomes and account matters, where taken in accordance with these Terms, is final and binding.

Contact Information

If you have any questions, concerns, or requests relating to these Terms and Conditions, your fb99 account, or any aspect of the platform, please contact the fb99 English-language support team using the following details:

• Email: [email protected] (plain text — not a clickable link)
• Support Language: English
• Availability: 24 hours a day, 7 days a week, 365 days a year
• Response Target: fb99 aims to respond to all email inquiries within 24 hours of receipt

When contacting support, please include your registered account username and a clear description of your query or concern to help us respond as efficiently as possible. Do not include your password or full payment details in any support communication.

These Terms and Conditions were last reviewed and updated on 1 January 2026. fb99 thanks you for taking the time to read and understand these Terms.